UDT Announces Keynote Speaker for Social Media and Customer Services Best Practices Summit

ORLANDO, FL– July 26, 2012 – UDT  (UDT) a leading provider of IT solutions in the Southeast and Midwest United States announced its participation at the next upcoming 2012 Customer Service Summit.  Daniel Rodriguez, CTO at UDT (UDT), Social Media and Analytics expert has been nominated to be speak at the conference.  We are honored to be part of this recognizable event.   Rodriguez will be speaking about best practices when leveraging customer service with social media.

How to create unique opportunities for organizations, engage with customers and turn customer service experiences into advocacy for your organization.

“Bringing awareness and educating entities on the technologies available to monitor customers’ use of social media is fundamental when integrating social media to an existing customer service strategy,”

stated Rodriguez at a recent social media gathering in South Florida.

The international Customer Service Association (ICSA) presents Central Florida’s 2012 Customer Service Summit Thursday, August 16th at the Holiday Inn & Suites Orlando Universal in Orlando, FL. ICSA is the leading global provides of comprehensive resources for customer management professionals. Since 1985, they have helped more than 50,000 organizations in 167 countries through training, events, certification, consulting and informational resources. In addition, two senior consultants and subject matter experts will provide attendees with information to improve customer experience and strengthen business results. To register, visit www.centralfloridaicsa.com  or call Kasey Clements (407) 903 4838.

About UDT:

UDT Inc. (UDT)  named one of the 50 fastest growing IT firms in the U.S. by Everything Channel a leading provider of high-performance technology solutions in the Southeast and Mid-West United States. UDT is dedicated to helping our customers maximize their investments in IT by reducing the risks, costs and complexity of deploying next generation technology (RC2). UDT partners with top tier leaders in the industry to provide the latest products, from personal computing, audiovisual infrastructure to customized solutions. At UDT, we believe that your IT experience should always help you “accomplish more.” Learn more by visiting www.udtonline.com. UDT (UDT) is a registered trademark and/or trademark of UDT, Inc. in the United States and/or other jurisdictions.

UDT Recognized as Cisco Identity Services Engine Authorized Technology Provider Partner in U.S.

Doral, Florida – July 9th – To support the expanding role of access control solutions that leverage the intelligence of the network, UDT (UDT) announced today that it has achieved Identity Services Engine (ISE) Authorized Technology Provider (ATP) status from Cisco. This designation recognizes UDT (UDT) as having fulfilled the training requirements and program prerequisites to sell, deploy and support Cisco ISE products and solutions. The Cisco ISE platform is a comprehensive, next-generation, contextually-based access control solution that offers exceptional visibility and control to ensure a highly secure enterprise and efficiently enforce security policy across an entire distributed network.

The Cisco ISE offers authenticated network access, profiling, posture, and guest management along with monitoring, reporting and troubleshooting capabilities on a single physical or virtual appliance. The Cisco ISE enables scalable and flexible enforcement mechanisms leveraging existing identity-aware network infrastructure, and ships on a wide range of physical appliances with different performance settings to address multiple deployment requirements.

“Achieving the Identity Services Engine ATP further enhances our Cisco security offering. We continue to round out our security practice with talented architects and engineers as well as multiple specializations,”

said Scott Byers, VP of Commercial Sales – Midsouth.

“BYOD is a hot topic within our customer base and Cisco ISE can enforce compliance, enhance security, and increase productivity for them.” The Cisco ATP program is part of the go-to-market strategy for Cisco ISE solutions. The program helps define the knowledge, skills and services that channel partners need to successfully sell, deploy and support ISE solutions.

About Cisco Identity Services Engine and TrustSec Solutions The Cisco ISE is a policy component of the Cisco TrustSec solution. A Cisco ISE solution can be deployed as an appliance or virtual machine to enforce security policy on all devices that attempt to gain access to network infrastructure. Integrated with the Cisco Prime Network Control System (NCS), Cisco ISE helps manage all devices more securely.

ABOUT UDT:

UDT Inc. (UDT)  named one of the 50 fastest growing IT firms in the U.S. by Everything Channel, a leading provider of high-performance technology solutions in the Southeast and Mid-West United States. UDT is dedicated to helping our customers maximize their investments in IT by reducing the risks, costs and complexity of deploying next generation technology (RC2). UDT partners with top tier leaders in the industry to provide the latest products, from personal computing, audiovisual infrastructure to customized solutions. At UDT, we believe that your IT experience should always help you “accomplish more.” Learn more by visiting www.udtonline.com. UDT (UDT) is a registered trademark and/or trademark of UDT, Inc. in the United States and/or other jurisdictions. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks

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