ORLANDO, FL– July 26, 2012 – UDT (UDT) a leading provider of IT solutions in the Southeast and Midwest United States announced its participation at the next upcoming 2012 Customer Service Summit. Daniel Rodriguez, CTO at UDT (UDT), Social Media and Analytics expert has been nominated to be speak at the conference. We are honored to be part of this recognizable event. Rodriguez will be speaking about best practices when leveraging customer service with social media.
How to create unique opportunities for organizations, engage with customers and turn customer service experiences into advocacy for your organization.
“Bringing awareness and educating entities on the technologies available to monitor customers’ use of social media is fundamental when integrating social media to an existing customer service strategy,”
stated Rodriguez at a recent social media gathering in South Florida.
The international Customer Service Association (ICSA) presents Central Florida’s 2012 Customer Service Summit Thursday, August 16th at the Holiday Inn & Suites Orlando Universal in Orlando, FL. ICSA is the leading global provides of comprehensive resources for customer management professionals. Since 1985, they have helped more than 50,000 organizations in 167 countries through training, events, certification, consulting and informational resources. In addition, two senior consultants and subject matter experts will provide attendees with information to improve customer experience and strengthen business results. To register, visit www.centralfloridaicsa.com or call Kasey Clements (407) 903 4838.
UDT Inc. (UDT) named one of the 50 fastest growing IT firms in the U.S. by Everything Channel a leading provider of high-performance technology solutions in the Southeast and Mid-West United States. UDT is dedicated to helping our customers maximize their investments in IT by reducing the risks, costs and complexity of deploying next generation technology (RC2). UDT partners with top tier leaders in the industry to provide the latest products, from personal computing, audiovisual infrastructure to customized solutions. At UDT, we believe that your IT experience should always help you “accomplish more.” Learn more by visiting www.udtonline.com. UDT (UDT) is a registered trademark and/or trademark of UDT, Inc. in the United States and/or other jurisdictions.