Alain Alvarez Legra

Service Desk Analyst II Miramar, FL
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What’s your work-life philosophy?

When there is a will, there is a way.  This is my life philosophy, so I apply it to my work as well. 

What do you like best about working at UDT?

I love that UDT is a big family. It creates an awesome work environment. 

What does a typical day as a Service Desk Analyst look like?

We receive tickets from our customers, then do our best to resolve the tickets. 

What technology solutions do you use in your role?

We use many different types of technology, including Office 365, Azure, Citrix and more.

What is the best professional advice you would give?

Do not stop learning as it is a lifetime process.

People would be surprised if they knew you…  

I am an international tennis official and I have participated in competitions like Miami Open, Indian Wells and the U.S. Open.

What do you enjoy doing in your time off?  

I love to spend time with my family and travel.

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