Is Your Data Safe with Zoom?

Reports show that Zoom’s iOS app was sending user analytics to Facebook, whether the user had a Facebook account or not.
Smart working and video conference

As working from home is becoming the new norm, companies continue to search for alternatives for face-to-face communication. With accessible video meeting options like Zoom, it is easy to maintain that communication. However, how safe is it to connect with your team virtually?

In the last couple of days, information has surfaced that shows video conference applications like Zoom may not be as trustworthy as we thought.

Motherboard , a Vice blog, reported that Zoom’s iOS app was sending user analytics to Facebook, whether the user had a Facebook account or not. Additionally, Motherboard found that Zoom categorizes their users into groups by email domain. They do this in hopes of connecting users with members of the same company or organization. However, for some users who used private domains, their contact directory was filled with the names, emails, photos, and other private information of strangers.

The Intercept reported that although Zoom claims to use end-to-end encryption, this may not be the case. While end-to-end encryption protects a user’s data from all sides, Zoom is using transport encryption which protects your data from outside sources but still shares private information with Zoom.

While we wait for Zoom to address these important issues, consider other data safe options for video conferencing! Services like Cisco WebEx Teams and Microsoft Teams are extending their capabilities to make distance learning and working remotely a lot easier.

Contact us today to implement these services and keep your private information, private!

Focus time, money, and effort on what really matters

Let’s build success together. 

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Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:


  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.

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