• ALEX RAMOS

    Senior Director of Managed Solutions

    Tampa, FL

What’s your work-life philosophy?
I try to include an element of humor in everything I do in life. Everything around seems to be fast paced and stress-filled, so I always try to put things in perspective. I strive to achieve a balance between family and work, in that order. “Don’t Sweat the Small Stuff… it’s all small stuff” (Great book to read!).
One of my favorite work/life quotes: “Your time is limited, so don’t waste it living someone else’s life. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition”. – Steve Jobs

What do you like best about working at UDT?
The culture, my co-workers, the flexibility and empowerment to do the right thing for our customers. UDT has an energy that fuels innovative thinking throughout the organization.

How is UDT’s managed services offering unique?
Customers are not pigeon holed into “one size fits all” solutions. We truly listen, adapt and customize our solutions as needed to create greater value for our customer.

How does managed services make client’s lives easier?
By taking on the complexity and challenges around delivering world class IT services, we enable our clients to focus on their core business. Maintaining a stable IT environment ultimately makes the client’s operations more efficient.

How does UDT’s managed service offering support clients throughout the entire technology lifecycle?
UDT’s managed services offering supports the technology lifecycle by providing…
1. Lower total cost of ownership
2. Expert-level resources for specific technologies
3. Cost predictability
4. Improved IT infrastructure performance and reliability

What is the best professional advice you would give?
Listen to your customers and do what you say you’re going to do.

People would be surprised if they knew you…
1) When young and (not too smart), I ran with the bulls in Pamplona Spain.
2) At age 17, my part-time job was playing racquetball (i.e. Professional Racquetball Player).

What do you enjoy doing in your time off?
Spending time with family, boating and traveling.

Alex was a professional racquetball player believes in following through and listening to customers likes that UDT fuels innovative thinking