• JOE GOMEZ

    Director, Cloud Professional Services, Pre-Sales Services

    Miami, FL

What’s your work-life philosophy?
This is probably going to sound cliché but for me it is all about loving what you do and having fun. I love what I do and the people I work with, so most of the time it doesn’t even feel like real work. I try to have fun, keep things lose, crack jokes, and knock things out quickly. I am a problem solver, an engineer by nature and I hate having unresolved items lingering around, so I genuinely try to bring closure to something that hits my radar quickly. I also have a thirst for learning and understanding the technologies that interest me at an intimate level, while not committing to many brain cells to the minutia once I do. You can always go lookup smaller details or a particular feature but understanding what a product truly does at a fundamental level is what makes that possible, at least in my mind.

What do you like best about working at UDT?
This is an easy one, the people and the culture, hands down. From the top down, we are encouraged to be entrepreneurial and take ownership for our areas of responsibility within the organization. Like I said before, if it doesn’t feel like work it just comes naturally, and UDT truly embodies that. We all joke around and love working together and when the lights come on and we hit the field, we are all focused on the same objectives as a team and a family. That is truly a hard thing to find today.

How is UDT’s cloud solution unique?
Our Cloud solutions are unique in two ways. One, through our commitment to truly listen to our customer’s needs and weaving together the technologies that make sense to solve their business problems; and second, our talent. When you have a team of engineers that look beyond the technology and place themselves in the customer’s shoes to craft a solution and solve business problems, a good customer recognizes that. Its not enough to just throw technology at a customer and say “hey, use this, call me next week”, and our engineers understand the bigger picture. We stand by them to bring a solution to life and then show them how it was built, and how to use it effectively. Our presales architects also put a lot of time and thought into scoping and design to make sure that our solutions are scalable and built to grow with them.

What is the best professional advice you would give?
Have fun and go beyond skin deep. I feel like a lot of aspiring engineers may only be learning just enough to pass an exam and get a technical certification, so they can hit the real world, and that mentality will eventually bite them hard in an uncomfortable spot. You have to invest the time to up front to fundamentally understand the technology that interests you, once you do everything becomes so much easier. This goes hand-in-hand with another piece of advice, don’t skip a step in the process; take the time to listen and start with the basics, even if they are boring. You don’t have to be fastest engineer with the quickest answer to a problem. Take a few extra minutes, think it through, do a little research, make sure it’s right, usually saves you time in the long run.

People would be surprised if they knew you…
That I am also an Assistant Scoutmaster for my son’s Boy Scout Troop.

What do you enjoy doing in your time off?
Camping with the family, fishing, general outdoor “stuff”, and I do enjoy cooking.

Joe is an Assistant Scoutmaster for the Boy Scouts believes engineers should understand the basics knows the value in truly listening to the customer