• JUAN HERNANDEZ

    Sr. Systems Engineer

    Miami, FL

What’s your work-life philosophy?
I define my work-life philosophy in the following aspects …
Teamwork: The love to work with others to achieve mutual goals.
Serving: Serving customers to get back something.
Motivation: Commitment, dedication and loyalty bring the best results.
Balancing: I live by “work hard, play hard”.
Unique: The ‘making a difference at work’ approach – striving to be a talent.
100% Effort: I always STRIVE to do my best work the first time.
Focus: Get the job done on time no matter the circumstances.
Learn from mistakes: Learn from my mistakes and accepting them to improve next time. An error doesn’t become a mistake until you refuse to correct it.

What do you like best about working at UDT?
The culture that has been created from the top down. The professionals I work with make working at UDT a pleasure and a joy!

What are your three new favorite technology solutions?
Unified Communications
Switching & Routing
Cybersecurity

How can clients better embrace technology to impact delivery services?
Better managing customer relationships with more sophisticated data-gathering tools, such as customer relationship management software will help them understand better their client needs. Also gaining insights into your business from customer data so you can more effectively target marketing.

What do you think is the next big idea in technology?
Easy Integration. Every client I know is struggling with duplicate data entry. They have multiple systems using different databases for accounting, inventory, customer relationship management (CRM), website management, etc. They have been pieced together over the years, some are cloud based but most are on-premise. None of the systems talk to each other. The same data is input into multiple systems and is not consistently updated.

“Links” provided by a few third-party developers are weak and often go unsupported. Time is wasted. Everyone has failed to find that one-stop application that does it all. Sure, there are plenty of database tools available. But go ahead…you try using one. Within an hour you’ll throw up your hands and ask for a consultant’s help. Does it have to be this complicated? Can someone come up with an inexpensive, easy-to-use tool that will bridge multiple databases and can be configured and maintained by a non-technical person?

What client technology needs keep you up at night?
Cyber protection. Many customers I know are either are starting to see the need they have to protect against cyber-attacks. Some are being proactive and ensuring they are protected now, others are on the reactive side.

What is the best professional advice you would give?
If you choose a career that you absolutely love, then you will never ever work a day in your life. Also, don’t pick a job, pick a boss as he will be the biggest factor in your career success.

People would be surprised if they knew you…
Were a car salesman while attending Engineering College.
Are a great cook.
And, have more shoes than my wife!

Juan loves to cook! believes in choosing a career you love feels easy integration is the next big idea in technology