What’s your work-life philosophy?
My work-life philosophy is to finish what you started whether professionally or personally. Ensuring a task is completed is very important to be successful in life and feel accomplished.
What do you like best about working at UDT?
What I enjoy the most is the family culture and constantly changing environment due to UDT growth. With the challenging environment, I have grown professionally within my four years at UDT.
How do you make clients’ lives easier?
I ensure that customer invoices are accurate, detailed and submitted in a timely manner. I also provide customers with outstanding customer service.
What do you feel is most important when speaking with customers?
We allow customers to communicate their needs to ensure they are being heard and understood.
What innovative ways are you implementing to continue streamlining invoicing?
I’m currently working closing with the internal business development team to help polish our billing automation. I am also working to ensure process compliance and customer tailored billing with respect to maintaining efficient business practices.
What is the best professional advice you would give?
Never assume under any circumstances, obtain your facts, and always go the extra mile.
People would be surprised if they knew you…
I am an artist.
What do you enjoy doing in your time off?
I enjoy spending time with my family, especially my children. I also enjoy biking, rollerblading and experiencing new adventures and challenges.