What’s your work-life philosophy?
Balance – Work Hard, play hard, make sure you have time for yourself and your family.
Go big or go home! Do everything to the max and do it all well. If you can’t, ask for help! TEAMWORK makes the difference.
What do you like best about working at UDT?
Being able to truly help customers take advantage of the Cloud to make a positive impact on their businesses. The people on the Cloud team are fantastic and talented.
The Team Collaboration to solve for customer solutions has tremendous energy that is contagious and motivates everyone to achieve the client’s goals.
How is UDT’s cloud solution unique?
Technology is easy, it is what it is; the challenge is being able to really listen to the clients. Having the experience that we have in order to translate technology into customer solutions makes the difference between just selling and really solving problems. We use our experience and technology and technical knowhow to implement solutions not technology. We are really blessed with some fantastic talent and experience on the cloud team that can really accomplish this on a daily basis for our customers.
How does your role play into the cloud team?
I have many roles on the cloud team depending on the situation. At times I am acting as the “Cloud Sherpa” for the customers, leading the charge towards modernization and business transformation to the cloud. Other times I am acting as a Business Consultant, working with our team to really design a solution for the clients. I also work directly with many of the local, regional and national teams with Microsoft to partner on projects and understand new programs and incentives in order to best help our clients. I also work closely with the account teams to guide, educate and provide guidance and support to help the clients. Then at other times I am working closely with team members to create offers, solutions, presentations and documentation to better articulate what the cloud team can do to help clients. Then there is anything and everything anyone asks when they need help. Being able to wear many hats, as needed, is important in the ever-changing world we live in today and I embrace that challenge daily.
What is the best professional advice you would give?
First is to LISTEN. Listen and listen some more before you start to talk about what you can do. Make sure you understand the situation and ask more questions, then, and only then, discuss the solution. I see many people that want to rush to the end and just tell someone what they have to sell, not really address what it means to the customer or how it will fit well into the ecosystem of the customer’s world.
The other area is something a very wise businessman told me very early in my career. “Never be afraid of the price you charge for excellence, but ALWAYS make sure you deliver excellence”.
What do you think is the “next big thing” in cloud technology?
The real-world use of AI (artificial intelligence), ML (machine learning) in analyzing data, making decisions possible from data sources we never would have thought possible. Those data sources are not your traditional databases, but real time video, photos, images, coupled with data to actually be able to make decision points happen faster, more reliably, and with less technical effort than ever before. We are really close to seeing that in day to day life now, but I feel in the next few years you are going to start seeing this type of intelligence being used more often and in great, new ways.
People would be surprised if they knew you…
Have won international awards for nature photography which has been seen in most major publications, news outlets both online and print, including several times on the Today Show.
What do you enjoy doing in your time off?
Hockey! My wife and I are huge Tampa Bay Lightning Fans, season ticket holders and basically talk hockey every day on or off season. Couple that with enjoying our two European Great Danes (Azure Skye and Thunder Bolt) as well as Nature and Sports photography.