Organizations must be free to concentrate on what matters most: their missions. Innovation demands it. Stakeholder satisfaction demands it. But in today’s hyper connected, hyper competitive world, they find themselves mired in thorny technology demands. Valuable time, attention, and resources are diverted.
Now and in the next, smart IT can be the engine for growth – the difference between leading and being left behind. It’s all about exchanging time-consuming IT demands for peace of mind and momentum.
Focused on ensuring your systems are optimized 24/7, UDT organizes its MITaaS around three key offerings: managed cloud services, managed security service and managed technical services
Our battery of industry-tested IT resources empowers you to devote your energies to moving your business forward and to accomplishing more.
As part of our Managed IT as a Service (MITaaS), we take over your day-today operations providing end-to-end service, technical expertise, service consistency, and flexibility across multiple vendors, technologies, and geographies. And through robust automated services we remotely monitor and provide full IT coverage—every day, all day.
UDT’s MITaaS is delivered and managed by an expert team of engineers and specialists serving a range of key IT disciplines and versed in the most up-to-date IT support capabilities.
Benefits of MITaaS
UDT manages your IT operational environments for better business outcomes through managed services including 24/7 support, remote monitoring and management services, onsite support, and strategic client advisory services.
UDT quickly helps resolve your IT issues, providing key support tools and services ranging from incident management and request fulfillments- all intended to free your IT team to focus on big-picture strategic planning. We make it easy for clients to request services via ticketing management systems to client-dashboards and portal access.
Remote Monitoring and Management Services
UDT solves problems before they impact your business by proactively monitoring your IT environment 24/7 and providing resources such as desktop and device optimization, network and infrastructure maintenance, and data backup and restoration so you can concentrate on boosting your bottom line.
UDT enhances your in-house IT capabilities by connecting you to our certified engineers and specialists who help you increase return on investment and lower total cost of ownership through timely IT staff augmentation, escalation support, proactive network administration, and professional services.
Strategic Client Advisory Services
UDT resolves your technology challenges through a dedicated team of experts with the management and technical experience to help you reach your business goals through design and budget planning, performance management and quality assurance, vendor and contract management, and continuous service improvement.