UDT Managed IT Services

Efficient, Secure, Dependable 24×7 IT Operations

UDT fills the gaps in your critical IT processes and reduces the workload on your team with seamless, expert support for your IT systems and processes.

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Allocating resources between existing systems and new priorities shouldn’t be a bet-your-job decision

Maintaining critical IT systems and support operations is a challenge for leaders in every organization. New transformation projects, compliance requirements, evolving technologies, and qualified staff recruitment and retention can put a lot on your plate.

It shouldn’t be a no-win choice between maintaining the service levels of your existing IT function or focusing resources on new IT priorities and projects.

It’s time for win-win choices. 

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Start by choosing UDT as your managed services partner

We don't just deliver on our SLAs. UDT delivers outcomes.

The UDT Managed IT Services team embraces the accountability that comes with the promise of keeping your systems performing and users productive.

While SLAs are part of every managed services provider’s offerings, UDT goes further with managed services offerings that deliver measurable outcomes, especially those critical to your organization’s cyber security posture.

We provide comprehensive reporting of services delivered, performance, and expert advice when it’s time for upgrades, policy changes, or new requirements.

With UDT, you’ll get the total value of a trusted IT partner who knows and supports your current infrastructure and, most importantly, business and technology goals.

  • Remote Monitoring & Management
  • Help Desk
  • Co-IT
  • Patch Management as a Service
  • Backup as a Service
  • Managed Cloud Services
  • Managed Security Services

UDT Managed IT Services gives you:

Comprehensive

coverage of your essential IT systems and functions.

Predictable

operational costs and continuity of operations.

Improved

uptime and increased IT efficiency .

Reduced

IT staff workload and overhead.

Compliance

with regulatory requirements and corporate standards.

Case Study.

Read how UDT Managed IT Services helped AFS

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Read more stories related to Managed IT Services

Crafting a Futureproof 1:1 Device Strategy for School Districts

In the evolving landscape of Education Technology, crafting a futureproof 1:1 device strategy is crucial. This strategy should link every student, teacher, and administrator experience with specific device specifications. The integration of educational apps into the curriculum can significantly enhance the learning environment. These apps, tailored to the needs of students, can provide interactive content, fostering a dynamic learning experience.

Optimizing Your K12 Tech Investments: Funding 1:1 Device Programs

This blog will guide school districts grappling with the financial and resource demands of implementing a successful 1:1 device program amid ongoing challenges of budget constraints and competing priorities. Our guided workbook, created in partnership with Intel, provides further support with personalized roadmap on “Pathways to Innovation: Building a Sustainable Digital Learning Environment”.​

K12 Cybersecurity: How to Secure 1:1 Devices in Your School District

This blog post delves into the importance of security, cybersecurity, and data privacy in school districts implementing 1:1 device initiatives. It offers basic steps for evaluating, planning, and executing a security strategy. Our guided workbook, created in partnership with Intel, provides a personalized roadmap on “Pathways to Innovation: Building a Sustainable Digital Learning Environment”.

Lost & Stolen Devices are a Serious Data Security Threat—Here’s Why

Since the pandemic, remote and hybrid work has become the norm. While mobile devices and remote workstations have empowered great flexibility, it has also led to an increase in data security problems due to lost, misplaced, or stolen devices. Find out how remote and hybrid setups are contributing to this problem and how to protect yourself and your organization.​

Ransomware Gangs Adding Pressure with ‘Swatting’ Attacks—Here’s What You Need to Know

Ransomware gangs are implementing new extortion tactics to encourage victims to pay up. Swatting is becoming an increasingly popular tactic. It involves calling law enforcement to falsely report a serious, in-progress crime triggering an extreme response such as an armed raid from the SWAT team. Explore how cybercriminals are using this tactic and what you can do to prevent it from happening to you.​

Smishing Attacks are on the Rise—Here’s How To Keep Your Data Safe

Smishing attacks are on the rise, posing a significant threat to data security. Originating from a blend of SMS and Phishing, these attacks have seen a drastic increase since 2020. The widespread use of smishing attacks has persisted, with a lack of awareness being a major issue. Many view these as simple spam messages, unaware of the danger they pose. This blog aims to raise awareness about smishing and provide actionable insights to protect yourself and your organization.

Deliver the high standard of IT support your organization needs

Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:

RECOMMENDED IMMEDIATE NEXT ACTIONS

  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.

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