UDT, 23 Years Later: Lessons Learned by Henry Fleches

Making sure that you have a good plan, and earn your clients’ business every day is extremely important. What you’ve done in the past doesn’t ensure their business in the future.

In 1995, Henry Fleches and Gerard Amaro launched their company, UDT in Henry’s parent’s home. Since then, the company has extended from two people to multiple offices across the Southeastern United States. To celebrate the 23rd anniversary of the company, Fleches reflected on lessons learned since he began the company.

1. Did you think UDT would grow to this scale when you first started the company?
In reality, we had levels in mind that we tried to reach. We first sought out to make $50,000 in revenue, then $500,000, then $5 million, then $50 million, then $150 million. We envisioned ourselves growing but didn’t know to what extent. We had to change our business and evolve as leaders at each level. We keep pushing to see how far we can go!

2. What are some of the hardest lessons that you had to learn as an entrepreneur?
You can’t will things. Plan for everything and be strategic when you’re a smaller business. During the downturn, we had to lay off good people, and we learned the consequences of an organization not being lean. That was a tough lesson. In our business and in every business, the companies didn’t really do anything wrong but got caught in a financial situation. We now keep the organization lean and properly skilled to continue to grow and to be competitive in the marketplace.

Another tough lesson: performance in the past doesn’t dictate your performance in the future. Making sure that you have a good plan, and earn your clients’ business every day is extremely important. What you’ve done in the past doesn’t ensure their business in the future.

3. How do you see UDT continuing to transform?
UDT is focused on cloud, managed, secure and those are the needs of our client base today. As technology, such as Machine learning, AI, and analytics emerge, we’ll continue to deliver on new capabilities. We’ll evolve from a technology and leadership perspective to meet the needs of the marketplace.

4. What advice do you have for entrepreneurs looking to move into the tech space?
Be ready for a fast-paced and ever-evolving landscape. Also, be aware of the rapid shifts in technology and the cycles associated with those technology shifts. Finally, seize change as the constant.

5. What is your favorite memory of the early days of UDT?
When those that came before me extended a hand to show us the ropes and help us succeed! When we helped customers solve their problems and build relationships because of the trust created during those occasions.

6. What is your ‘I made it’ moment?
I’m still working to achieve that moment!

To get insight on what President Gerard Amaro has learned, view his post here.

Accomplish More With UDT

Get your custom solution in cybersecurity, lifecycle management, digital transformation and managed IT services. Connect with our team today.

More to explore

How to Use Student Personas to Inform Your K12 Device Strategy

Elementary, middle, and high school students have different learning needs; naturally, they require different devices for digital learning. This blog will leverage insights from UDT’s recent webinar (June 4), “How to Leverage ‘Back to School’ Personas to Build Your Device Strategy.” Discover ways to identify the student-centric persona groups in your school district and how they can impact your device procurement and management considerations. Learn more by viewing our webinar recording. Looking for additional support? Download our latest guide, “2024 K12 Device Strategy Guide: Choosing the Right Device for Every Learner.”

Guide – Build Your K12 Device Refresh Strategy

Four years after the pandemic, school districts are now readying up to conduct their next large-scale device refresh. Download the guide and benefit from expert insights on how to make tactical improvements to your K12 device strategy.

What AI Means for Your Next K12 Device Refresh 

Artificial Intelligence (AI) is transforming K12 education. This article discusses the role of AI-first processors in the next generation of educational devices.

The Growth of Cybercrime-as-a-Service

Learn why you should worry about Cybercrime-as-a-Service (commonly abbreviated as either CCaaS or CaaS) and what you can do to protect your business from highly organized and sophisticated criminal elements.

Navigating K12 Device Repair After ESSER 

With ESSER funding ending, K12 tech repairs become a challenge. Discover how school districts can navigate device repair and refresh needs effectively.

QR Codes Are the Latest Cyberthreat to K12 Schools—Here’s Why

QR codes are convenient but can pose security risks. Discover how to check if a QR code is safe and prevent cyberattacks in your school.

Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:


  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.

Just one more step

Please fill out the following form,