UDT Recognized by Cisco for Excellence in Customer Satisfaction in U.S.

UDT (UDT) announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco.

DORAL, FL– February 16th, 2012 – UDT (UDT) announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes UDT for delivering outstanding customer service to customers in U.S.

“We are proud of this accomplishment; it gives us more credibility with our customers and serves as confirmation of UDT’s commitment to our customers and vendors.”

said Scott Byers, VP of commercial at UDT.

“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate UDT, for achieving outstanding customer satisfaction,”

said Edison Peres, Senior Vice President of the worldwide channels go-to-market group at Cisco.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner’s pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator. The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities – critical factors in choosing a trusted partner.

Find More Information Online: Cisco Certified Partners Customer Satisfaction Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.

About UDT:

UDT Inc. (UDT), named one of the 50 fastest growing IT firms in the U.S. by Everything Channel, is a leading provider of high-performance technology solutions in the Southeast and Mid-West United States. The company is dedicated to helping our customers maximize their investment in technology by reducing the risks, costs and complexity of deploying next generation technology (RC2). UDT partners with top-tier leaders in the industry to provide the latest products, from personal computing, audio visual infrastructure to customized solutions. At UDT, we believe that your IT experience should always help you “accomplish more”. Learn more by visiting www.udtonline.com. UDT (UDT) is a registered trademark and/or trademark of UDT, Inc. in the United States and/or other jurisdictions.

Accomplish More With UDT

Get your custom solution in cybersecurity, lifecycle management, digital transformation and managed IT services. Connect with our team today.

More to explore

Crafting a Futureproof 1:1 Device Strategy for School Districts

In the evolving landscape of Education Technology, crafting a futureproof 1:1 device strategy is crucial. This strategy should link every student, teacher, and administrator experience with specific device specifications. The integration of educational apps into the curriculum can significantly enhance the learning environment. These apps, tailored to the needs of students, can provide interactive content, fostering a dynamic learning experience.

Optimizing Your K12 Tech Investments: Funding 1:1 Device Programs

This blog will guide school districts grappling with the financial and resource demands of implementing a successful 1:1 device program amid ongoing challenges of budget constraints and competing priorities. Our guided workbook, created in partnership with Intel, provides further support with personalized roadmap on “Pathways to Innovation: Building a Sustainable Digital Learning Environment”.

K12 Cybersecurity: How to Secure 1:1 Devices in Your School District

This blog post delves into the importance of security, cybersecurity, and data privacy in school districts implementing 1:1 device initiatives. It offers basic steps for evaluating, planning, and executing a security strategy. Our guided workbook, created in partnership with Intel, provides a personalized roadmap on “Pathways to Innovation: Building a Sustainable Digital Learning Environment”.

Lost & Stolen Devices are a Serious Data Security Threat—Here’s Why

Since the pandemic, remote and hybrid work has become the norm. While mobile devices and remote workstations have empowered great flexibility, it has also led to an increase in data security problems due to lost, misplaced, or stolen devices. Find out how remote and hybrid setups are contributing to this problem and how to protect yourself and your organization.

Ransomware Gangs Adding Pressure with ‘Swatting’ Attacks—Here’s What You Need to Know

Ransomware gangs are implementing new extortion tactics to encourage victims to pay up. Swatting is becoming an increasingly popular tactic. It involves calling law enforcement to falsely report a serious, in-progress crime triggering an extreme response such as an armed raid from the SWAT team. Explore how cybercriminals are using this tactic and what you can do to prevent it from happening to you.

Smishing Attacks are on the Rise—Here’s How To Keep Your Data Safe

Smishing attacks are on the rise, posing a significant threat to data security. Originating from a blend of SMS and Phishing, these attacks have seen a drastic increase since 2020. The widespread use of smishing attacks has persisted, with a lack of awareness being a major issue. Many view these as simple spam messages, unaware of the danger they pose. This blog aims to raise awareness about smishing and provide actionable insights to protect yourself and your organization.