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UDT Managed IT Services

Efficient, Secure, Dependable 24×7 IT Operations

UDT fills the gaps in your critical IT processes and reduces the workload on your team with seamless, expert support for your IT systems and processes.

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Allocating resources between existing systems and new priorities shouldn’t be a bet-your-job decision

Maintaining critical IT systems and support operations is a challenge for leaders in every organization. New transformation projects, compliance requirements, evolving technologies, and qualified staff recruitment and retention can put a lot on your plate.

It shouldn’t be a no-win choice between maintaining the service levels of your existing IT function or focusing resources on new IT priorities and projects.

It’s time for win-win choices. 

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Start by choosing UDT as your managed services partner

We don't just deliver on our SLAs. UDT delivers outcomes.

The UDT Managed IT Services team embraces the accountability that comes with the promise of keeping your systems performing and users productive.

While SLAs are part of every managed services provider’s offerings, UDT goes further with managed services offerings that deliver measurable outcomes, especially those critical to your organization’s cyber security posture.

We provide comprehensive reporting of services delivered, performance, and expert advice when it’s time for upgrades, policy changes, or new requirements.

With UDT, you’ll get the total value of a trusted IT partner who knows and supports your current infrastructure and, most importantly, business and technology goals.

  • Remote Monitoring & Management
  • Help Desk
  • Co-IT
  • Patch Management as a Service
  • Backup as a Service
  • Managed Cloud Services
  • Managed Security Services

UDT Managed IT Services gives you:

Comprehensive

coverage of your essential IT systems and functions.

Predictable

operational costs and continuity of operations.

Improved

uptime and increased IT efficiency .

Reduced

IT staff workload and overhead.

Compliance

with regulatory requirements and corporate standards.

Case Study.

Read how UDT Managed IT Services helped AFS

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Deliver the high standard of IT support your organization needs

Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:

RECOMMENDED IMMEDIATE NEXT ACTIONS

  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.

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